77 bd's Privacy Policy
This document explains in detail how we collect, store, and use the information you share with us when you open an account, play games, or make payments at 77 bd.
Introduction and Scope
This privacy policy applies to all services, websites, and related applications of the 77 bd platform. When you access our site or begin using any service, it is assumed that you have read and agreed to the terms of this policy. This policy works alongside our Terms and Conditions and both documents should be read together.
77 bd believes that the security of your personal information is a fundamental right. That is why we collect only the information that is strictly necessary to operate our services properly. We never collect extra or unnecessary information.
What Information We Collect
77 bd may collect information from you in several ways. The types of information are described below in categories.
Registration and Identity Information
Information we ask for when creating an account:
- Full name
- Date of birth (for age verification — to confirm you are 21 or older)
- Email address
- Mobile number
- Payment-related information required for transactions
Usage Information
Information collected automatically while you use the site:
- IP address and device type
- Browser and operating system information
- Time of access and session duration
- Which pages were visited
- Transaction history
Financial Information
During deposits and withdrawals, we store payment-related information. For transactions via bKash, Nagad, Rocket, and Upay, mobile numbers are stored securely, and for bank transfers, account details are stored securely. We do not store full card numbers or financial credentials on our own servers.
Support Communications
When you contact us via live chat or email, a record of that conversation is kept. This helps improve service quality and resolve future issues. Our support team works in Bengali and English 24 hours a day, 7 days a week.
Purpose of Using Information
77 bd uses your information only for specific and legitimate purposes. These purposes are described in detail below.
- Account Management: Keeping your account secure, verifying logins, and sending important account-related notifications.
- Payment Processing: Completing deposit and withdrawal transactions and preventing fraud.
- Age and Identity Verification: Ensuring the platform is used only by individuals aged 21 or above.
- Customer Support: Providing prompt and effective responses to your questions and complaints.
- Service Improvement: Analysing platform performance to further improve the gaming experience.
- Security Monitoring: Detecting suspicious activity and keeping accounts secure.
- Responsible Gaming: Complying with our responsible gaming guidelines and identifying potential issues.
Cookies and Tracking Technologies
77 bd uses cookies and similar tracking technologies to keep the website running properly. Cookies are small data files stored in your browser that make your next visit easier.
Essential Cookies
These cookies are necessary to maintain login sessions and ensure the core functionality of the platform. Without them, the site will not work properly.
Analytics Cookies
Analytics cookies are used to understand which parts of the site are used most. This information is used to improve the service, not to identify you individually.
Preference Cookies
These cookies are used to remember your language, theme, or other preferences, so you do not have to set them up again each time you visit the site.
Security Cookies
Security cookies play an important role in preventing fraud and protecting accounts. When logging in from an unfamiliar device, these cookies assist the verification process.
You can control or delete cookies from your browser settings. However, please note that disabling essential cookies may cause some site features to stop working properly.
Sharing Information with Third Parties
77 bd does not sell your personal information or share it with third parties for commercial purposes. However, information may be shared in the following limited circumstances:
Payment Processors
Only the transaction-related information necessary to complete deposits and withdrawals is shared with our authorised payment partners (bKash, Nagad, Rocket, Upay, and associated banks). This information remains protected under their own privacy policies.
Legal Obligations
If we are required to provide information by a court, government authority, or legal process, only the specific information legally required will be provided. In such cases, we will always make efforts to protect your interests.
Technology Service Providers
We work with certain technology service providers to operate the site (such as server hosting and cybersecurity). They may access information only for specific operational purposes and are bound by strict confidentiality agreements.
Data Security Measures
77 bd has put in place multiple technical and procedural measures to protect your information.
SSL encryption
All data entering and leaving the site is encrypted using SSL/TLS protocols.
Secure Servers
Your information is stored in secured data centres and undergoes regular security checks.
Access Controls
Only authorised staff may access your information for specific purposes.
Fraud Detection
Automated systems instantly flag suspicious transactions and login attempts.
Password Hashing
Passwords are not stored directly — only encrypted hashes are kept.
Regular Audits
Security procedures are reviewed and updated on a regular basis.
Your Rights
You have certain important rights over your own information, which 77 bd respects.
Right to Access
You may request at any time to know what information we hold about you. We will provide that information within a reasonable timeframe.
Right to Correction
If there is any incorrect or outdated information in your account, you may request that it be corrected. We will action that correction promptly.
Right to Deletion
After closing your account, you may request deletion of any information beyond what is required by law. However, transaction records and verification information may be retained for a set period for legal reasons.
Right to Object to Processing
If you have objections to the use of your information for analytics or marketing purposes, please let us know. We will take appropriate action. However, please note that it is not possible to stop processing information that is necessary for account management.
To exercise these rights, please contact our support team. You can also visit our About Us page to learn more.
Data Retention Period
77 bd does not retain any information longer than necessary. The retention periods for different types of information are given below.
Active Account Information
All necessary information is retained for as long as your account is active. Once the account becomes inactive or is closed, the data retention process begins.
Transaction Records
Financial transaction records are retained for a set period after account closure for legal and regulatory reasons. This information is held under strict security measures and is used only when legally required.
Support Communication Records
Customer support conversations are retained for a reasonable period so that repeat issues can be resolved quickly. After that, they are deleted automatically.
Protection of Minors
All services of 77 bd are for individuals aged 21 or above only. We do not knowingly collect or process the information of any minor.
Age verification is mandatory during account registration. No one under the age of 21 can create an account. To learn more about our full age policy and protection measures, please see our FAQ section.
Changes to the Policy
77 bd may update this privacy policy from time to time. If there are any significant changes, we will notify you in the following ways:
- Displaying a clear notice on the website
- Sending a notification to your registered email
- Updating the last updated date at the top of this page
Continuing to use the site after changes have been made will be taken as acceptance of the new policy. We therefore recommend reviewing this page regularly.
Contact and Complaints
If you have any questions, objections, or requests regarding this privacy policy, please contact us.
77 bd Support Team
Our support team is available in Bengali and English 24 hours a day, 7 days a week.